Terms of Service

RainSoft of the Wiregrass — R&M Clearwater and Air Inc, Enterprise, Alabama

Terms of Service

Effective Date: March 18, 2026

These Terms of Service govern your use of the website operated by R&M Clearwater and Air Inc.

1. Acceptance of Terms

By accessing and using the RainSoft of the Wiregrass website (rainsoftgulfcoast.com), you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

2. Description of Services

RainSoft of the Wiregrass is an authorized RainSoft dealer providing water treatment products and services in Alabama, Florida, and Georgia. Our website provides information about our products, allows you to request free water testing, and connects you with our water treatment specialists.

3. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to our systems or databases
  • Transmit viruses, malware, or other harmful code
  • Use automated systems (bots, scrapers) to access the website without our permission
  • Impersonate any person or entity or misrepresent your affiliation

    • 4. AI Chat Assistant

    Our website includes an AI-powered chat assistant designed to answer general questions about water quality and our products. Please note:

  • The AI assistant provides general information only and should not be considered professional advice
  • Responses are generated by artificial intelligence and may not always be accurate
  • For specific water quality concerns, we recommend scheduling a professional in-home water test
  • Information shared with the chat assistant may be stored and used to improve our services

    • 5. Product Information

    We make reasonable efforts to ensure product descriptions, features, and specifications on our website are accurate. However, we do not warrant that product information is error-free, complete, or current. Product availability, pricing, and specifications are subject to change without notice. For the most up-to-date information, please contact us directly.

    6. Free Water Testing

    We offer complimentary in-home water testing within our service area. By requesting a water test, you agree to allow a RainSoft of the Wiregrass representative to visit your home at a mutually agreed-upon time. The water test is provided free of charge with no obligation to purchase. Service area availability is subject to our discretion.

    7. Intellectual Property

    All content on this website — including text, images, logos, graphics, and software — is the property of RainSoft of the Wiregrass or its licensors and is protected by copyright, trademark, and other intellectual property laws. RainSoft® is a registered trademark of Aquion, Inc. You may not reproduce, distribute, or create derivative works from our content without written permission.

    8. External Links

    Our website may contain links to external websites. We are not responsible for the content, privacy practices, or availability of these external sites. Accessing external links is at your own risk.

    9. Disclaimer of Warranties

    Our website and its content are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the website will be uninterrupted, secure, or error-free. Water quality information provided on our website is for educational purposes and may not reflect conditions at your specific location.

    10. Limitation of Liability

    To the fullest extent permitted by law, RainSoft of the Wiregrass shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

    11. Indemnification

    You agree to indemnify and hold harmless R&M Clearwater and Air Inc (DBA RainSoft of the Wiregrass), its owners, officers, and employees from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

    12. Governing Law

    These Terms are governed by and construed in accordance with the laws of the State of Alabama, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of Coffee County, Alabama.

    13. Changes to Terms

    We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes constitutes your acceptance of the revised Terms.

    14. SMS Messaging Program

    By submitting your phone number through the "Schedule a Free Water Test" form on our website and selecting the consent checkbox, you agree to receive SMS messages from R&M Clearwater and Air Inc regarding your water test request and related water treatment services.

    These messages may include appointment confirmations, appointment reminders, scheduling updates, and follow-up messages related to services you requested.

    Message frequency may vary depending on your interaction with our services.

    Message and data rates may apply according to your mobile carrier plan.

    You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us.

    For help, reply HELP to any message or contact R&M Clearwater and Air Inc at https://rainsoftgulfcoast.com.

    Your phone number is used solely by R&M Clearwater and Air Inc (DBA RainSoft of the Wiregrass) for its own water treatment services. All SMS communications originate from and are sent on behalf of R&M Clearwater and Air Inc.

    For more information about how we collect and use your information, please review our Privacy Policy at https://rainsoftgulfcoast.com/privacy-policy.

    15. Contact Us

    For questions about these Terms of Service, contact us at:

    RainSoft of the Wiregrass 1112 Geneva Hwy Enterprise, AL 36330 Phone: (334) 308-2782 Email: rainsoft@rainsoftse.com

    Contact Information

    If you have any questions about these Terms or our SMS communications, you may contact us:

    R&M Clearwater and Air Inc Website: https://rainsoftgulfcoast.com Phone: 334-308-2782